- info@bllld.lu
- Monday to Saturday
Frequently Asked Questions
General
Along with a fully furnished room, you get access to a wide range of amenities and services. Offerings may vary between properties, so please check with your sales advisor for specifics.
- Co-living Spaces for Professionals near business hubs
- Fully Managed Apartments for independent living
Yes, just share your contact details with us and our team will get in touch to answer any queries.
Room Booking & Selection
Visit your preferred property and pay a token amount (e.g., €100) to reserve a room. You’ll get priority access to the best available options.
Whenever you’ve got time. Get in touch with our team and they’ll schedule a visit at your convenience.
Yes, if you’re a guardian or close friend. You’ll need to provide the resident’s details, and they must complete KYC before moving in.
Absolutely. Share your room preference during booking, and we’ll assign it based on availability.
We’ll try to assign your preferred room, but final allocation is subject to availability and timing.
You can book rooms for others, but you can’t reserve more than one room for yourself using the same personal details.
Remote Booking
Yes, you can currently reserve a room remotely by paying a token amount via Revolut or bank transfer. We’re also working on enabling online booking through the bllld.lu Resident App, which will be available soon.
- Share your details on our website or by E-mail.
- Our team expert will contact you.
- Download the Resident App or pay the advance amount on Bank Transfer or Revolut.
- Visit the property or get a video tour.
- Choose and confirm your room.
- Pay the full (non-refundable) amount when you visit here.
Yes, it’s fully secure. Our team supports you at each step, and all payments go through the official app.
You’ll receive a link to download the Resident App with full payment instructions.
Rent & Payments
Rent is to be paid monthly in advance, typically on time, depending on the terms set by the property owner. Timely payment ensures a smooth rental experience and helps avoid any late fees.
- Netbanking (e.g., Revolut, Bank Transfer)
- Cash
No. We maintain a standard billing cycle to ensure timely processing with property owners.
Rent is prorated based on the number of days stayed as per your agreement.
Rent remains fixed during your agreement term. Adjustments may be made based on market rates when renewing.
Deposits & Refunds
Yes, usually between 1–2 months’ rent, depending on the property owner request.
Yes—provided you stay the minimum duration, give one month’s notice, and clear dues.
Yes. It’s required in addition to the first month’s rent and is fully refundable after deductions (if any).
No. Both deposit and first month’s rent must be paid upfront to confirm your booking.
Typically, the first month’s rent, maintenance, onboarding fee, and security deposit. Refundable amounts are returned after deductions at move-out.
Amenities & Housekeeping
Our trained housekeeping team handles cleaning for both private rooms and shared spaces.
Basic amenities are standardized. Some extra services are optional and can be toggled via the Owner or bz Syndicate.
No, the rent covers standard services for all residents, regardless of usage.
No, unless the damage is intentional. Our in-house team handles all standard maintenance.
Availability varies by property. Check each listing on our website for details.
Visits & Tours
- Select your city and browse listings
- Choose a property and click “Schedule a Visit”
- Pick a date and enter your contact info
- Confirm via Email or by Call.
- Receive a confirmation with visit details
Virtual tours are also available.
Anytime that suits you. Contact our team to schedule.
Visit multiple properties and compare their features and prices. All bllld.lu residences follow a standard design but vary slightly.
Living Experience
- Students: Until the end of their academic year
- Professionals: Minimum 3 months
No. Guests must be registered and follow our verification process.
Visitors are generally restricted. Some exceptions apply—see our Visitor Policy for details.
Resident numbers vary by location and property size. We design every residence to ensure your personal space stays intact.
Cancellations & Refunds
Yes. However, the booking amount is non-refundable since the reserved room becomes unavailable to others.